Shipping Insurance

Add shipping insurance for peace of mind.

Cover any loss or damage your parcel might encounter in transit, ensuring your order arrives safely.

*Please note, parcel loss or damage must be confirmed with the courier before a claim can be processed.

Please allow an additional 3-5 business days for your order to be processed during or after sale and promotional periods.

Shipping Rates

AUSTRALIA:

Standard Shipping

• FREE on all AU orders over $100 AUD
• $9.15 AUD flat rate for AU orders under $150 AUD

Express Shipping

• FREE on all AU orders over $150 AUD
• $12.15 AUD flat rate for AU orders under $150 AUD.

INTERNATIONAL:

Refer to our international shipping policy.

Romyli accepts returns within 30 days of purchase. We do not accept returns on the following:

• Pierced earring styles for hygiene reasons.
• Items purchased on sale or with a promo code (excluding newsletter signup).
• Items must be returned in their original condition, undamaged, unworn and properly secured in the ROMYLI box provided.
• All sale purchases are FINAL SALE and are not valid for refund, credit note, or exchange returns unless deemed faulty.

For more information, please read our full Return Policy here

Standard Packaging – Free

For orders under $80, the jewellery will be delivered in our cream suede pouch. Orders over $80 will be delivered in our cream gift box. (1 gift box per order).

Gift Wrapping – $5.00

Your order will be beautifully presented in our ROMYLI gift box, ribbon and card. 

To find out more information about our packaging and commitment to sustainability, click here.

1. CAN I SHOWER WITH MY JEWELRY?

Gold filled and Sterling Silver jewelry can withstand normal wear and tear from showering and sleeping. However, we recommend you take off your jewellery before showering and sleeping to prolong the longevity of your pieces.  

2. HOW DO I CARE FOR MY JEWELRY?

- Wipe your jewelry after each wear with a soft, gentle cloth.

- Store your jewelry in your .ROMY.LI. pouch/box provided. 

- Avoid harsh chemicals, such as chlorine in pools and hot tubs, lotions, perfumes and hairspray. Put on your jewelry last. 

- Avoid sleeping in jewelry to bring unnecessary wear and tear.

- To clean your .ROMY.LI jewelry, use a blue polishing cloth to remove dirt buildup and to restore shine. 

Note: All jewellery with natural genuine pearls should be removed before showering and swimming to maintain luster.